Dual Solar Battery Box - Troubleshooting

Not sure if this is your device? This article is for the Dual Solar Battery Box (SKU/Product #: MCA-14015). 
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Important Notes: This accessory is for 12V feeders only.

Troubleshooting

This solar-assisted battery box provides external 12V power to compatible feeders. If your feeder is not receiving power or you are unable to confirm a connection, follow the steps below to troubleshoot.

Issue: Power Validation

1. Check the Battery LED Indicator:
   • Blinking red = charging in progress
   • Solid red = fully charged
2. Inspect Cable and Battery Connections:
   • Ensure the power cable is securely inserted into the feeder’s power port.
   • Confirm the positive (+) and negative (−) wires are tightly connected to the battery inside the box.
3. Test the Feeder with a Fresh Battery:
   • Disconnect the solar battery box from the feeder.
   • Install a new, fully charged 12V battery (depending on your feeder's requirements) directly into the feeder.
   • If the feeder does not power on, the issue may lie with the feeder itself.
   • If it does power on, the issue may be with the battery box — continue troubleshooting.
4. Charge and Reconnect the Battery Box:
   • Charge the solar battery box fully using a different wall outlet than usual.
   • Once fully charged (solid red LED), reconnect it to the feeder and retest.

Issue: No Power

1. Charge Fully Using a Different Outlet:
   • Plug the battery box into a different wall outlet than you normally use.
   • Charge until the LED indicator turns solid red to confirm a full charge.
2. Check Wire Connections:
   • Verify the positive and negative wires are securely connected to the internal battery.
3. Reconnect to the Feeder:
   • Connect the battery box securely to the feeder's power input.
4. Ensure Proper Sunlight Exposure:
   • Make sure the solar panel is placed in direct sunlight with no shade or obstructions.