Not sure which Moultrie device you have?

 Use this guide to locate your device's model name or number. Depending on the product type, this information may be found on the device itself, the packaging, or in your Moultrie app.

Cameras

Traditional Cameras

Model information is typically located:

• On the back of the camera
• Or on the inside panel once the camera is opened
• Click here to access the Traditional Camera section of our help center. 

Cellular Cameras

Check:

• The inside panel once opened
• Or in the Moultrie Mobile app, under the Devices page
• Click here to access the Cellular Camera section of our help center. 

Feeders

These typically do not include a model label. Identify your feeder by:

• Checking if its a traditional or cellular feeder
  • Traditional feeders are controlled by a timer you set.
  • Cellular Feeders, known as FEED HUB, are controlled via the Moultrie app.
    • Click here to access the FEED HUB section of our help center. 
• Comparing it to images on our website
• Reviewing your purchase confirmation email or box label
• Reaching out to Customer Service with Pictures
• Click here to access the Feeder section of our help center. 

Spreaders

These typically do not include a model label. Identify your spreader by:

• Comparing it to images on our website
• Reviewing your purchase confirmation email or box label
• Reaching out to Customer Service with Pictures
• Click here to access the Spreader section of our help center. 

Accessories

Accessories may or may not have a sticker or engraved marking. If marked, the label can usually be found on:

• Any outer side of the device — be sure to check all sides, including the bottom.
• Comparing it to images on our website
• Click here to access the Accessory section of our help center. 

Not Device Related?

If your inquiry is regarding our platform, either our app or website, please click here to access the App & Website section of our help center.

Still Not Sure?

If you can't locate your model info, no worries! We’re here to help.

• Take a photo of your device and contact our support team.
• Include any visible numbers, purchase info, or details about where and when you bought it.