Not sure if this is your device? This article is for EDGE 2 (SKU/Product #: MMC-14123, MMC-14159, & MMA-14162).
Double-check this info or click here to visit our "Identify My Device" page before you continue.
Troubleshooting
Your Moultrie camera takes impressive photos of wildlife in the great outdoors. Should you start seeing black night photos, or pink daytime photos, it’s time for an infrared (IR) filter reset.
Example of a black nighttime image:
Example of a pink daytime image:
1. CONFIRM YOUR BATTERIES
The first step to seeing clearer photos is to confirm you are using Moultrie recommended batteries and that your camera has plenty of power. Click HERE for more battery information.
2. PERFORM AN IR FILTER RESET
- Take your camera into a completely dark room.
- Walk or wave in front of the camera so it takes a picture.
- Turn on the lights and trigger your camera to take another picture.
- Repeat this process 6 to 8 times in a row.
- Once complete, place the device back outside in natural light to monitor the issue.
Your IR filter is now reset, and better photos should be on the way.