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DELTA: Black Night or Pink Day Pictures

  • Updated

Your Moultrie Mobile camera takes impressive photos of wildlife in the great outdoors. Should you start seeing black night photos, or pink daytime photos, it’s time for an infrared (IR) filter reset. 

Pro Tip:

  • Before proceeding with the filter reset steps below, please ensure that you are using the recommended lithium batteries.  If you are periodically seeing some darker night images (not completely black), your battery percentage, or style of battery could be the culprit. 

Poor-Quality Photos

  • Black night time photos
  • Pink or White daytime photos

Example Pictures:

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1. Confirm Your Batteries and SD Card

The first step to seeing clearer photos is to confirm you are using Moultrie Mobile recommended lithium batteries and SD Card.

 

2. Perform an IR Filter Reset

  • Take your camera into a completely dark room.
  • Walk or wave in front of the camera so it takes a picture.
  • Turn on the lights and trigger your camera to take another picture.
  • Repeat this process 6 to 8 times in a row.

Your IR filter is now reset, and better photos should be on the way.

Pro Tip:

  • Please do not delete the images of the IR Filter Reset process. If the issue remains please contact us so we can review the images and get you taken care of.

 

Still Need More Information?  We’re Here to Help!  Use the link below to Contact Us.

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