Request High-Resolution Pictures

Your Moultrie Mobile camera captures stunning wildlife pictures and security photos to view anytime on your Moultrie Mobile App, tablet or computer. See one you’d like to enlarge on your phone or computer with a sharper focus? It could be to check out spurs on a gobbler or to better identify a trespasser. Moultrie Mobile can make it happen with a high-resolution (hi-res) pictures.

There’s no fee to request a hi-res photo, however, each request uploaded will count against your monthly picture balance. Example: 1 hi-res photo = 5 standard photos

Requesting Hi-Res Pictures from the App

Tap and enlarge the photo you want. (Select no more than 5 at a time)
Select the Hi-Res option from the bottom menu and follow the prompts.
The next time your camera checks in, it will upload the hi-res photo(s).

Requesting Hi-Res Pictures from the Website

Click to enlarge the picture you want.
Click Request Hi-Res under the enlarged photo and follow the prompts.
The next time your camera checks in, it will upload the hi-res version.
Limit the amount of hi-res photos you request to 5 at a time between uploads.

Pro Tips:

Do not request more than 3 videos at a time, or 5 hi-res pictures at a time.
Always set your Photo Resolution to the highest selection available in your camera settings.
When requesting Hi-Res pictures, be aware that the picture you are requesting a Hi-Res copy of will still need to be on your SD Card so the system can access it and enhance it.
If you are NOT receiving Hi-Res pictures that you have requested, then it is likely the result of your SD Card. It will need to be formatted or changed out. Formatting the SD card will erase any pictures that are stored on it. You can also switch out the SD cards so you still have those images to view in full resolution on your computer.

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