If you are experiencing any issues connecting with your MV1 field modem, it is likely the result of the network. Since early 2019, Verizon has been slowly sunsetting their 3G cellular network. Since the MV1 modem uses their 3G network to transmit, it will no longer have the ability to connect.
Back in July of 2019, Moultrie Mobile MV1 users received a message via push notification, text and e-mail, to visit the Moultrie Mobile app or website to redeem a 4G upgrade offer since Verizon began sunsetting their 3G network. If you did not receive this communication, please contact us for more information on your options for upgrading to one of our 4G devices.
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