Moultrie-Mobile-Team

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Activity overview

Latest activity by Moultrie-Mobile-Team
  • Moultrie Mobile Team commented,

    Hello Charles,  Battery life can be affected my a multitude of things so sustainability and usage vary. For reasons on why it may be using more power than expected and for the best power saving tip...

  • Moultrie Mobile Team commented,

    Hello, Thank you for reaching out.  Please give our team a call at 844-908-1219 and we'll be happy to walk through this with you real time. This may be related to settings on your iPad but we'll h...

  • Moultrie Mobile Team commented,

    Hello! Moultrie Mobile Cellular Cameras automatically take firmware updates over-the-air.  If an update becomes available your camera will naturally take it the next time it connects following the ...

  • Moultrie Mobile Team commented,

    Hello Mike,  Our equipment should have no issues detecting motion during the day or night. The time of day should not cause adverse functionality. If you would like to ensure you have good working ...

  • Moultrie Mobile Team commented,

    Hello Anthony, Our rechargeable lithium-ion battery pack is a reliable component designed for use in the Edge series cameras. If you are experiencing any issues while using the device, please reach...

  • Moultrie Mobile Team commented,

    Hello, As the time displaying differently on the timestamps is out of our control, we can certainly provide live support and troubleshooting steps to ensure your camera is functioning as expected. ...

  • Moultrie Mobile Team commented,

    Hello Clint,  We would be able to assist you at 1-844-908-1219 at your earliest convenience. Panel issues are typically resolved quickly. Just reach out and we can get you taken car of. Thanks agai...

  • Moultrie Mobile Team commented,

    Hello Bob, We are here to help. Please call 800-653-3334 for traditional Moultrie equipment needs.  They are available Monday through Friday from 8:00am-5:00pm CT. If you have any Moultrie Mobile i...

  • Moultrie Mobile Team commented,

    Hello Doug,Since the camera sounds like it is able to still collect the photos/video and upload them, the issue sounds like it is focused on the carrier signal/interference in the area. Please reac...

  • Moultrie Mobile Team commented,

    Hello Gregory, Thanks for reaching out to us this weekend. We see the support you received fixed the concern. If you have any other issues or concerns, please feel free to reach out to us anytime f...