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Modems stopped checking in



  • Samuel Holland

    Update: The camera I brought home and tried replacing the card just checked in and transmitted pictures. A few minutes later, a squirrel triggered another camera that was still in the field and hadn't been touched by me. It checked in and transmitted several pictures from yesterday and today. I bet the other 2 cameras will check in and send pics the next time they are triggered. Wonder what the problem was?

  • Moultrie Mobile Team

    Hello Samuel, 

    We will be reviewing the account and contacting you to follow up. We would like to provide support to ensure you have good working equipment and the best experience. If you would like to speak with one of our agents, our phone lines are open 7 days a week from 7AM-5PM CST please call 1-844-908-1219.  Or, feel free to try us via the support chat option.

    Thanks again,

    Moultrie Mobile Team


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