If you are having difficulty purchasing your plan, please confirm that your credit card number, expiration date, billing address, and phone number are entered correctly on your account. Please see below for instructions on how to update your billing info from the Moultrie Mobile App, or on your account at https://app.moultriemobile.com/.
From the App:
- Access your account by opening the app and clicking the Account icon in the top left of your app. Then select “Credit Card Information” from the account menu. Review all the card information and address carefully, update if needed, and then click “Save Card Information” at the bottom of the screen. Keep in mind, the billing address and phone number entered must match those associated with your credit card.
From the Website:
- Access your account by logging in to moultriemobile.com and clicking the “My Account” button in the upper right-hand corner of the screen. Then select "Credit Card Information" from the account menu. Verify the card information carefully, update if needed, and then click "Save" at the bottom of the screen. Keep in mind, the billing address and phone number entered must match those associated with your credit card.
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