Not sure if this is your device? This article is for the Power Mag III (SKU/Product #: MMA-14292). Double-check this info or visit our "Identify My Device" page before you continue.
Troubleshooting
Experience issues with your Power Mag III? Run through the troubleshooting below for most issues.
- Press the "Check Battery" button and observe the indicator light.
- If no lights come on, charge the battery pack fully using a USB to USB-C cord, charging block, and a different wall outlet for at least 4–14 hours, or until fully charged, then reinsert the battery pack into the device.
- If lights do come on, continue the troubleshooting.
- Insert either Energizer Max or Moultrie batteries into the original battery tray, then insert into the device.
- If the device turns on, the Power Mag III may be the issue. Continue troubleshooting.
- If the device does not turn on, it could be the device itself. If that is the case, please reply back and let us know.
- Charge the battery pack fully using a USB to USB-C cord (we also suggest trying a USB-C to USB-C cord), a charging block, and a different wall outlet for 4–14 hours, or until fully charged.
- Once fully charged, reinsert the battery pack into the device.
If the above troubleshooting has been completed and your Power Mag III still seems not to be working, please give us a call with the device in hand so we are able to troubleshoot live.
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- Power Mag III - Setup & Use
- Identify Your Device
- Moultrie Warranty Policy